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IUCN - Director Global Information Systems

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International Union for Conservation of Nature (IUCN)
Unit:     Information Systems

Location:     Headquarters, Gland, Switzerland
Reporting to:     Deputy Director General / Managing Director

Expected start date:     01 March 2014
Type of contract:     Max-term (until 29 February 2016)
Closing date:     25 November 2013


The Director – Global Information Systems provides the vision and leadership in the development and implementation of IUCN’s enterprise-wide information management and technology systems. He/she must possess strong leadership, management and communication skills to work effectively at all levels and be the information technology visionary and champion of the organization.

As a global organization IUCN is highly dependent on decentralized knowledge generation and diversified project implementation. The Director plays a major role in enabling this through the strategic delivery of information systems that support IUCN’s project and planning cycle and enable collaboration and knowledge sharing across the Union.

The Director needs to be visionary and pragmatic, while focusing on return on investment of information systems and in their business impact. He/she must have a team focus and understand the importance of contributing to business initiatives even when they might be outside of his/her normal responsibilities.

The Director must have experience and passion for maximizing the effective use of technology, exploring opportunities, taking on complex challenges and learning.

He/she is responsible for the strategic management and oversight of the following two major areas of work:

1. Information Systems – The Director will take the lead in enhancing the Union’s information infrastructure, its systems and processes in order to efficiently support the delivery of the IUCN mission, objectives and programme.

This includes, among others, the global implementation and deployment of systems such as Enterprise Resource Planning (ERP), Constituency Relationship Management (CRM) system and Human Resources Management Systems (HRMS). In addition to this, a key element is the deployment of a Union web based portal to serve as a link to all systems and to enable knowledge management and communications for all of IUCN’s constituents. This includes oversight of the technical developments of the IUCN website and to ensure compatibility with other systems, particularly the Union Portal.

2. Information Technology – The Director will provide leadership and strategic direction in formulating and implementing global information management policies and practices, as well as provide secure, reliable, state of the art information and communication technology infrastructure, tools, training and services to support IUCN operations. Of particular importance is the provision and maintenance of state of the art videoconference and communication solutions.

The Director reports to the Deputy Director General / Managing Director and works under the guidance of the Information Systems Steering Committee (ISSC).

The successful candidate will receive a two year contract with possibility of renewal.



• Strategy and planning
o In collaboration with the ISSC, develop and implement an Information Technology (IT) strategy that is aligned to IUCN's business model.
o Provide overall strategic and operational leadership of information management and technology in IUCN worldwide, including planning, development, evaluation, and coordination of all related initiatives.
o Define and adjust IT standards and technologies, in close collaboration with IUCN’s leadership and management.

• Innovation
o Lead innovations, integration and standardizations in the structure and processes of the organization.
o Ensure innovations in the use of information systems or technologies to meet the needs of the organization.
o In alignment with the business model, improve the quality and timeliness of business information.

• Policy and control
o Oversee the entire spectrum of information technology operations in the organization at the worldwide level.
o Lead the development and maintenance of global information and technology policies, procedures and standards.
o Oversee the development and implementation of local IT policies and standards.
o Control performance objectives and overall IT budget.

• Service
o Acquire software/hardware.
o Select and manage IT service providers.
o Optimize the mix of in-house versus outsourced services.
o Lead the development and implementation of user-training programmes.
o Manage an efficient helpdesk

• Risk management and information security
o Develop and implement an IT risk management plan.
o Implement and maintain an IT security strategy to keep all of the technology within the company secure from malicious damage.
o Ensure a disaster recovery plan is implemented and maintained.

• Team Management
o Provide a collaborative team environment for all members of the Information Systems Unit to support project initiatives.
o Motivate the team to produce high quality materials within tight timeframes and simultaneously manage several projects.
o Align the IT team with enterprise performance objectives.

• Carry out any other related duties as required.


• Minimum 10 years of experience managing complexInformation Systems projects  

• Demonstrated success and progressive experience in managing key sub-functions of information systems (infrastructure, applications and compliance) for a global organization  

• Master’s degree in Computer Science, Engineering, Business Administration or other relevant field  

• Ability to work effectively within a large decentralized workforce of professionals of different nationalities and to mobilize it for common goals  

• Experience in managing enterprise metrics associated with IT performance  

• Ability to develop a team, motivate and drive others to success  

• Demonstrated experience in managing a large team of professionals  

• Experience managing a software development team and process  

• Experience in contract review/negotiation and management of complex technology vendor agreements  

• Ability to operate effectively, with tact and diplomacy, in a multi-cultural, interdisciplinary environment  

• Strong communication skills, both verbal and written, and the ability to collaborate with senior leadership and strategic partners  

• Strong relationship building skills and a track record of building long-term relationships  

• Self-motivated and goal-oriented  

• Fluency in spoken and written English is a requirement. Knowledge of French will be highly valued. Knowledge of other languages will be an asset  

• Willingness to travel  


The gross annual salary for this position is in the range from CHF 148'000 to CHF 185'000, subject to deductions for social security contributions and second-pillar pension, and before tax.


Applicants are requested to apply online through the HR Management System, by opening the vacancy announcement and pressing the "Apply" button.

Applicants will be asked to create an account and submit their profile information. Applications will not be accepted after the closing date. The vacancy closes at midnight, Swiss time (GMT+1 / GMT+2 during Daylight Saving Time, DST).

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